KagazSetu Refund and Cancellation Policy

Once a KagazSetu Poora plan has started, it is not refunded. If you were charged by mistake, you get your money back in full.

Refunds

• No refund after the plan starts. The plan starts right after payment and runs until its end date (30 days for monthly, 365 days for yearly). We do not refund the unused part of a plan. Please try the Free plan before you buy.
• Charged twice. If money was taken more than once for one order, we refund the extra payment in full.
• Plan did not start. If you paid but the plan could not be turned on (Restore does not work and we cannot fix it within 3 working days), we refund the payment in full.
• How to ask. Email support@kagazsetu.com from the email you bought with, and include your Razorpay payment ID (it starts with pay_). You can also call +91 83359 92007.
• When you get it. We reply within 2 working days. Approved refunds go back to the original payment method (UPI, card or netbanking) within 5–7 working days.
• Google Play purchases in the Android app follow Google Play's refund rules and are requested through Google Play.

Cancellation

• Plans bought on kagazsetu.com do not renew automatically, so there is nothing to cancel and you are never charged again by yourself. Paid features stop on the end date; your data stays on your device.
• Play Store subscriptions renew until you cancel them in Google Play → Payments & subscriptions.

Delivery

KagazSetu is a digital service; nothing is shipped. Your plan starts right after payment. You receive a receipt by email and turn the plan on in the app or extension with Plan → Restore.

Contact

Manish S Goyal · Kolkata, West Bengal 700089 · support@kagazsetu.com · +91 83359 92007

Last updated: 28 Oct 2026